Returns & Exchanges
At Wilde Bicycle, we want you to be fully satisfied with your gear; if your purchase doesn't meet your performance standards, you can return unused items within 30 days.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely pack the unused items in their original packaging, ensuring all tags are attached and components are included to prevent damage during transit.
Ship to Wilde
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Inspection and Refund
Once our technicians verify the condition of the return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing